Professional Services
December 29, 2018
Web & E-Commerce Solution
December 31, 2018

IT Support & Maintenance

If your company has between 5 and 30 users and you don’t have an in-house IT department, you need our services. Is your network Reliable? Secure? Efficient? Do you have a Disaster Recovery Plan? Is your network email and web enabled? Are you at risk from Viruses? Are your staffs productive? Do you really want to have to worry about all this yourself? Contact RCSL!

RCSL is serious about supporting our customers. When it comes to keeping networks and systems available around the clock, an ounce of prevention is worth a pound of cure. For this reason, we offer a variety of support contracts that allow us to proactively manager critical networks and systems. This way, we can anticipate and respond to problems before they have any impact on business operations.

Support contracts allow our customers to contact us at no extra charge on our toll free number whenever questions or concerns arise related to their technology investment. When problems do arise, RCSL technicians will offer immediate assistance. Often this is enough to fix the problem, but if a visit to the customer’s office is required, we make every effort to get an expert on-site within one hours or less.

At RCSL, we want our customers to consider us as their trusted technology partner, available to help with issues ranging from printing or email problems, all the way through recovery from serious hardware failures or virus attack. Our goal is to answer all technical questions and solve all IT problems, at a fair and affordable cost.

Anyone with access to the Internet or email is vulnerable to spam, hackers, viruses and spyware. There are a many technology products available that offer varying degrees of protection against these constantly evolving threats. At RCSL we teach our clients that a sensible, well-enforced security policy is critical for safeguarding data and systems. This often involves simple measures such as blocking certain types of email attachments, or implementing stronger password rules.

The stability and security of your network is just one of the services that RCSL offers its customers. Our job is to anticipate and safeguard against the threats to your computing environment. When virus and other attacks do occur, our security experts are ready to address the problem and get you back in business as soon as possible.